Use case: support tickets

Redact customer data before sharing support tickets.

Support tickets are full of useful context, but they often mix in emails, phone numbers, order IDs, billing links, private notes, and account details. PasteShield gives support operators and founders a local cleanup step before sending tickets to AI tools, vendors, or contractors.

Try this sample Get founder license Privacy policy

No upload. No account. The current cleaner runs in your browser and exports clean text, prompts, maps, and clean packages.

Raw ticket Risky to share

Customer: Maya Chen
Email: maya.chen@example.com
Phone: (415) 555-0198
Order: ORDER-9F72A1C
Billing link: https://billing.internal/admin/customer/8842
Note: refund requested after card 4242 4242 4242 4242 failed

Clean ticket Ready to escalate

Customer: [CUSTOM_TERM_1]
Email: [EMAIL_1]
Phone: [PHONE_1]
Order: [ORDER_ID_1]
Billing link: [PRIVATE_URL_1]
Note: refund requested after card [CARD_NUMBER_1] failed

Best for Support escalations, vendor handoffs, contractor QA, AI summaries

Finds Emails, phones, cards, order IDs, private URLs, custom terms

Exports Clean ticket, AI prompt, replacement map, batch package

The pain

Support teams and solo founders paste real customer context into AI tools and vendor chats because it saves time. The privacy risk hides inside the same text that makes the ticket useful.

The workflow

Paste the ticket into PasteShield, add customer or company names as custom terms, review the risk report, then copy a clean version or export a handoff package.

The paid reason

The founder license funds browser-extension hardening and saved presets so the cleanup step can happen directly inside support and AI workflows.